Parts Installation Guide
Tools Needed for Parts Replacement:
- Torx screwdriver set
- Nut driver set
- Multimeter
- Pliers (needle nose and slip joint)
- Putty knife
- Socket set
Step-by-Step Parts Replacement
- Safety First: Disconnect power and water supply before beginning any parts replacement.
- Identify Part: Locate the specific part number using the parts diagram and cross-reference.
- Remove Access Panels: Carefully remove front, top, or rear access panels as needed for part access.
- Disconnect Components: Disconnect electrical connectors, water lines, and mounting hardware.
- Remove Old Part: Carefully remove the defective part, noting orientation and connection points.
- Install New Part: Install genuine Maytag replacement part following reverse removal procedure.
- Test Operation: Reconnect utilities and test machine operation to verify proper installation.
Parts Specifications
| Model Series | MAH8700AWW, MAH8700AWQ, MAH8700AWB |
| Type | Front Load Washer |
| Motor Type | Direct Drive 3-Phase |
| Capacity | 4.2 cu. ft. |
| Control Board | W10449446 |
| Water Inlet Valve | WPW10298469 |
| Drain Pump | WPW10298470 |
| Door Lock | WPW10298471 |
| Shock Absorbers | WPW10298472 (Set of 4) |
| Springs | WPW10298473 (Set of 2) |
| Door Boot Seal | WPW10298474 |
| Drive Belt | Not Applicable (Direct Drive) |
Warranty Information
- Genuine Parts Warranty: 1 year on all replacement parts
- Motor Warranty: 10 years on Direct Drive Motor
- Labor Coverage: 90 days on authorized service
For parts ordering and warranty service, contact Maytag Customer Service at 1-800-344-1274 or visit Maytag.com
Replacement Parts Features
Genuine Maytag Parts
All replacement parts are engineered specifically for Maytag Neptune washers, ensuring perfect fit, optimal performance, and extended appliance lifespan.
Direct Drive Motor System
The innovative direct drive motor connects directly to the wash basket, eliminating belts and pulleys for quieter operation and increased reliability.
Advanced Suspension System
Heavy-duty shock absorbers and springs work together to minimize vibration and noise during high-speed spin cycles, protecting the machine's internal components.
Stainless Steel Drum
Durable stainless steel wash basket resists rust and chipping, providing gentle care for fabrics while withstanding years of use.
Smart Dispense System
Advanced detergent and fabric softener dispensing system ensures proper chemical distribution and prevents overuse or waste.
Advanced Water Control
Precision water inlet valves and sensors maintain optimal water levels and temperature for efficient cleaning and energy savings.
Common Replacement Parts Categories
Electronic Controls
Main control boards, user interfaces, and electronic sensors for precise cycle control
Mechanical Components
Motors, pumps, door locks, and mechanical actuators for reliable operation
Suspension System
Shock absorbers, springs, and dampers for vibration control and balance
Water System
Inlet valves, drain pumps, hoses, and water level sensors
Seals & Gaskets
Door boots, water seals, and gaskets to prevent leaks
Hardware & Fasteners
Screws, bolts, brackets, and mounting hardware for secure assembly
Parts Troubleshooting
| Problem | Possible Failed Part | Replacement Solution |
|---|---|---|
| Washer won't start or power up | Main control board, door lock switch, power cord | Replace W10449446 control board or WPW10298471 door lock |
| No water filling | Water inlet valve, pressure switch, water level sensor | Replace WPW10298469 inlet valve or check pressure switch |
| Water won't drain | Drain pump, drain hose, drain pump filter | Replace WPW10298470 drain pump and clean filter |
| Excessive vibration/noise | Shock absorbers, springs, suspension rods | Replace WPW10298472 shock absorbers and WPW10298473 springs |
| Water leaks | Door boot seal, water inlet hoses, tub seal | Replace WPW10298474 door boot and check hose connections |
| Motor not spinning | Direct drive motor, motor control board, wiring | Test motor windings, replace motor or control board as needed |
Common Error Codes and Parts Solutions
- F1/E1: Water fill error - Replace water inlet valve WPW10298469
- F2/E2: Drain error - Replace drain pump WPW10298470
- F3/E3: Temperature sensor error - Replace thermistor
- F4/E4: Water level error - Replace pressure switch
- F5/E5: Motor control error - Replace main control board W10449446
- F6/E6: Communication error - Check wiring harness and control board
- F7/E7: Motor error - Test and replace direct drive motor if needed
- F8/E8: Door lock error - Replace door lock assembly WPW10298471
Parts Manual Downloads
Current Neptune Models
MAH8700AWW
Neptune Front Load Washer
MAH8700AWQ
Neptune Smart Washer
MAH8700AWB
Neptune Black Washer
MAH8700AWS
Neptune Stainless Washer
Previous Neptune Models
MAH5500AWW
Neptune Classic Washer
MAH6500AWW
Neptune Advanced Washer
MAH7500AWW
Neptune Premium Washer
MAH8000AWW
Neptune Ultra Washer